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Guide

AI Risk Management: From Principles to Practice

Artificial intelligence offers unparalleled opportunities, but also introduces novel challenges that demand careful management. Ensuring these powerful systems are safe, ethical, and reliable requires a structured approach, starting with clearly defining the parameters of concern. This exploration delves into the essential steps of identifying the scope of AI systems, understanding their operational context, recognizing the diverse actors involved, and establishing relevant evaluation criteria. By systematically addressing these foundational elements, we can pave the way for robust and responsible AI development and deployment. Next, we need to systematically assess and treat these risks, while constantly monitoring, documenting, and communicating the entire process and progress. Finally, this process of governance is only possible by understanding a tiered approach to access levels, which facilitates auditing and review with varying degrees of scrutiny.

DEFINE the scope, context, actors, and criteria of AI risk management

Defining the scope, context, actors, and criteria is the foundational step in managing the risks associated with AI systems. The scope is addressed by analyzing the AI system lifecycle, encompassing phases such as planning, data collection, model building, verification, deployment, operation, and monitoring. Each of these phases is interconnected and iterative, thereby needing to be meticulously assessed. The OECD Framework for the Classification of AI Systems is a key tool for understanding a system’s scope and characteristics. This framework provides dimensions for analyzing each phase of the AI system lifecycle, linking each dimension with risk management implications. By understanding these phases and their links to the broader dimensions of an AI system, one can begin to determine its scope and characteristics.

Understanding the context of an AI system is crucial, as risk management practices vary by context and use case. This includes the socioeconomic environment, as well as the natural and physical environments in which the system operates. The OECD Framework for the Classification of AI Systems is useful in defining a system’s context, including the sector in which it is deployed, its business function, and its critical nature. Identifying the actors directly and indirectly involved in the AI ecosystem is also essential for effective risk management. These actors include suppliers of AI knowledge, those actively involved in design and development, users of the AI system, and stakeholders affected by its outputs. Considering the potential impacts on human rights, well-being, and sustainability throughout the system’s lifecycle is critical. Finally, defining the evaluation criteria means that AI risks can be evaluated at multiple levels: a governance level based on risks to general principles and to a technical level, based on risks to robustness and performance. This process results in defined technical attributes that facilitate the implementation of the values based principles.

Actors in AI Risk Management

Accountability in AI risk management requires recognizing the various actors involved and allocating appropriate responsibilities. This includes those who provide the inputs (“from whom?”), those actively involved in design, development, deployment, and operation (“by whom?”), the users of the AI system (“for whom?”), and the stakeholders affected by the system (“unto whom?”). Effective governance necessitates a well defined understanding of these roles and responsibilities, that enables accountability and encourages all actors to manage risk on a contextual basis.

ASSESS AI risks to ensure trustworthy AI

Assessing AI risks is crucial for ensuring the development and deployment of trustworthy AI systems. This process requires a systematic identification, evaluation, and measurement of potential risks that could compromise the system’s ability to function as intended while adhering to ethical principles and societal values. Defining the scope and context of the AI system, including its intended use, target population, and potential impacts, is a prerequisite for effective risk assessment. Furthermore, understanding the various types of risks, such as those related to accuracy, sustainability, bias and discrimination, data privacy and governance, and human rights, is essential. Employing diverse assessment tools, such as transparency indicators, bias detection tools, privacy violation detectors, and security vulnerability assessments, can aid in identifying and quantifying these risks.

A comprehensive risk assessment should encompass both technical and non-technical aspects of the AI system. Technical assessments focus on evaluating the system’s performance, accuracy, robustness, security, and explainability. This includes examining the data used to train the model, the algorithms employed, and the potential for adversarial attacks. Non-technical assessments, on the other hand, should consider the ethical, social, and legal implications of the AI system. Human rights impact assessments (HRIAs), algorithmic impact assessments (AIAs) and societal impact assessments are important for making this assessment. This involves assessing the potential for bias and discrimination, protecting data privacy, ensuring accountability, and upholding human rights and democratic values. It’s also important to consider the potential unintended consequences and negative externalities of the system.

Navigating Interactions and Trade-offs

A critical aspect of risk assessment involves understanding the interactions and trade-offs between different trustworthiness attributes. For instance, improving a system’s explainability may compromise its performance, while enhancing data privacy could hinder fairness assessments. Optimizing these trade-offs requires a careful consideration of the specific use case, regulatory environment, and organizational values. Finally, the risk assessment process should be iterative and adaptive, incorporating feedback and insights from stakeholders throughout the AI system lifecycle. By prioritizing risk assessment, AI actors can proactively mitigate potential harms and foster public trust in AI technologies.

TREAT AI risks to prevent or mitigate adverse impacts

Once AI risks have been thoroughly identified and assessed, the crucial step is to treat those risks effectively. This involves selecting and implementing techniques designed to prevent, mitigate, or even cease the identified risks altogether. The approach to risk treatment must be carefully considered, accounting for both the likelihood of the risk occurring and the potential impact should it materialize. Treatment strategies typically fall into two broad categories: process-related approaches and technical approaches. Process-related strategies focus on how AI actors collaborate, design, and develop AI systems, relying on procedural, administrative, and governance mechanisms. Technical strategies, on the other hand, relate to the technological specifications of the system itself, such as issues with the AI model, its development, and its use. Addressing these technical risks might necessitate re-training the model and then re-assessing its performance, fairness, or other relevant characteristics.

The successful treatment of AI risks demands a multi-faceted approach that considers both the immediate technical aspects and the broader human and societal implications. Technical solutions might include implementing privacy-preserving machine learning frameworks, de-identifying training data, or employing robust security protocols to defend against adversarial attacks. However, these technical interventions must be complemented by robust processes. These processes should include clear documentation of AI model characteristics, rigorous adherence to safety regulations, the establishment of transparent grievance mechanisms, and comprehensive training programs for both developers and users. The specific strategies implemented will depend on the nature of the risk, the context in which the AI system is deployed, and the ethical principles that govern its use. Furthermore, it is essential to link these technical and process-related approaches to specific, measurable metrics to ensure their effectiveness and facilitate continuous improvement.

Anticipating Unknown Risks and Contingency Plans

Effective risk treatment extends beyond addressing known risks to proactively anticipating and preparing for unknown threats. This includes considering risks related to system robustness, security breaches, potential misuse, psychological and social impact, and reputational damage. Techniques like “red teaming,” which involves systematically probing for weaknesses, and engaging “challengers,” stakeholders likely to oppose the system, can help uncover unforeseen vulnerabilities. Contingency plans should outline clear steps to mitigate negative impacts should identified risks materialize, serving as a last line of defense and reducing potential damage. By establishing comprehensive monitoring and review systems and developing contingency strategies for unforeseen threats, organizations can strengthen accountability and build public trust in AI systems.

GOVERN the AI risk management process through monitoring, documentation, communication, consultation, and embedding risk management cultures

Governing the AI risk management process forms a crucial component of achieving trustworthy AI. This governance is a cross-cutting activity encompassing two main elements. The first element pertains to the governance of the risk management process itself. This includes continuous monitoring and review of the process, meticulous documentation of the steps, options, and decisions made, as well as proactive communication and consultation on the process and its outcomes. These elements should serve as a core component of an organization’s governance systems to ensure that the AI system functions in a trustworthy manner.

To provide effective oversight of the risk management process, one approach is by establishing diverse levels of access for auditing and reviewing AI systems. These access levels include: Process Access, Model Access, Input Access, Outcome Access, Parameter Manipulation, Learning Objective, and Development Access, offering different degrees of scrutiny. This ranges from simple observations and indirect input, up to fully transparent system information exchange. The depth of scrutiny appropriate given this framework, should vary depending on the specifics of a given application and its context. It could also depend on commercial sensitivities as well as legal and ethical concerns.

Beyond effectively executing and governing the risk management processes, there is still the concept of organizational culture at large. It is crucial to foster and embed a robust culture of risk management at all levels of organizations and throughout the AI value chain. This requires a strong commitment from leadership teams, with the risk-management process integrated into organizational quality and management systems and policies. Organizations should develop, adopt, and disseminate risk management policies that articulate the organization’s commitment to trustworthy AI. These policies should then be embedded into oversight bodies, but also communicated broadly. Risk management expectations and policies should be incorporated into the evaluation of suppliers and other stakeholders along the value chain.

Access levels for auditing and review

Reviewing and auditing AI systems after development can verify that they function properly and that the necessary risk assessment and treatment mechanisms are in place. This external validation or inspection enables greater confidence in the AI system’s adherence to ethical and performance standards. Seven access levels enable auditing and review at varying degrees of scrutiny. These levels range from “process access,” which only allows indirect observation of a system, to “development access,” in which all of the system’s details are disclosed with full transparency. Each access level offers a different view into the AI system’s internal workings and potential risks.

These intermediate levels describe configurations that limit access to certain components of the system, such as the objectives, model architecture, and input data. This tiered approach allows for a balanced perspective that acknowledges different application requirements. Each level offers varying degrees of transparency; however, higher access levels to information enable greater auditing detail and accuracy. These access levels could involve certain limitations of input data; that is, reviewers can run a model with inputs used to train and validate it. However, in the cases where actual system outputs cannot be compared, model performance checks can be challenging.

Ultimately, different access levels could allow for auditing and review tailored to a specific AI application and its context, including commercial sensitivities and legal and ethical requirements. Oversight mechanisms for the access levels include guidelines, certifications, and internal or external assessments and audits. The accuracy and completeness of auditing and review processes depends on the access level. Higher access levels to information increase auditing detail and accuracy.
Ultimately, realizing the promise of AI hinges on a commitment to understanding and actively shaping its risks. By embracing a lifecycle perspective, appreciating contextual nuances, and fostering collaboration amongst diverse actors, we can define clear evaluation criteria that translate values-based principles into technical realities. Proactive risk assessment, coupled with robust treatment strategies, equips us to anticipate and mitigate unintended consequences. Furthermore, instilling a culture of continuous monitoring, transparent communication, and comprehensive documentation empowers organizations to confidently navigate the complexities of AI, fostering responsible innovation and public trust. The depth and accuracy possible in evaluating AI systems greatly increases as access to the underlying data informing them is broadened.